Well of course it fails to work when the reply's tone isn't warranted. In this case, the article was bemoaning IT and blaming all the problems of The Working Ma

Well of course it fails to work when the reply's tone isn't warranted. In this case, the article was bemoaning IT and blaming all the problems of The Working Man on that department, which has been a theme probably since IT became a department. After dealing with these sorts of uninformed gits for 20 years, I would expect a rebuttal to have a little feeling to it, and it would have been rather boring, without it. Sometimes complaining about name-calling and meanness are warranted; most of the time, they're just cases of outraged people being outraged. Which is exactly what the thread OP came off as. I happen to really like visceral, biting rants against ignorance (so long as they're couched in logical arguments).