3 ms·
The problem is that even if I provide a number it says there was a problem and to try later. But it's been doing this for months. It's really appalling how bac
by cliveowen 12y ago
The problem is that even if I provide a number it says there was a problem and to try later. But it's been doing this for months.
It's really appalling how backwards Microsoft's approach to security is, a real nightmare.
- JohnTHaller 12y agoGoogle works the same way for password recovery and blocking. There's basically zero support for any free product. And barely any (if any) support for their paid products.
- cliveowen 12y agoThe general scheme is surely the same, but here we're talking about an implementation problem, and Microsoft has an history of them. Here's basically what happens: 1)Log in->2)fail->3)asks for number->4)insert number->back to 2) Alternative scenario: 1)Log in->2)fail->3)asks for number->4) click on other options->5)support page->6)ask to contact support->back to 1)->2)fail->and on an on It's an infinite loop, there's no solution. They fucked this up pretty badly, I really wouldn't risk having a business account with Microsoft. Imagine you work on a spreadsheet for days and then this happens.
- JohnTHaller 12y agoWhen your account is blocked for some reason (spamming report, automatic detection of nude pictures, invalid report of some abuse, etc), you have no recourse with either Microsoft or Google. A few people (connected journalists) have been able to make contact within Google and regain access within 7-14 days, though. For everyone else, consider all your stuff gone and your account no longer available.