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What you're selling by codifying it is the choice. You can choose, at the cost of alienating the team, to take off of any weekend firefighting. This is a valuab
by ThrustVectoring 12y ago
What you're selling by codifying it is the choice. You can choose, at the cost of alienating the team, to take off of any weekend firefighting. This is a valuable choice if you do something like make plans that are expensive to cancel.
If you don't have the choice, you can't make plans that are expensive to cancel, which is a real economic loss.
- Argorak 12y agoSure. But the problem in that case is that the client wanted the goodwill route and wanted it codified, which doesn't work ;).
- ThrustVectoring 12y agoYeah, you can either negotiate/decide on it on a vague, case-by-case basis - or you can negotiate beforehand.