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That's an interesting one. I have a another example: trying to put codify in a contract. For example, I recently had a client asking me for on-call duty on a we
by Argorak 12y ago
That's an interesting one. I have a another example: trying to put codify in a contract. For example, I recently had a client asking me for on-call duty on a weekend. So I quoted that and put it in the offer. (fixed fee for being on call, + a bonus for every hour worked)
Now, they were asking me whether it shouldn't be included that if I build the stuff, I would feel obliged to make sure it runs well. Sure, I do, and if the team I am working with is firefighting, I will be a good colleague. But if someone wants the right to call me at any time, they shouldn't be surprised that this has a price.
- ThrustVectoring 12y agoWhat you're selling by codifying it is the choice. You can choose, at the cost of alienating the team, to take off of any weekend firefighting. This is a valuable choice if you do something like make plans that are expensive to cancel. If you don't have the choice, you can't make plans that are expensive to cancel, which is a real economic loss.
- Argorak 12y agoSure. But the problem in that case is that the client wanted the goodwill route and wanted it codified, which doesn't work ;).
- ThrustVectoring 12y agoYeah, you can either negotiate/decide on it on a vague, case-by-case basis - or you can negotiate beforehand.
- Argorak 12y agoI just found I destroyed the post with an edit: it should read "trying to codify good conduct".