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Customer feedback isn't all created equal. Some of it is stuff you actually have to respond to; others are stuff that you can safely ignore (courteously, of cou
by Aqueous 12y ago
Customer feedback isn't all created equal. Some of it is stuff you actually have to respond to; others are stuff that you can safely ignore (courteously, of course). Would you prefer you had no customer feedback? Chances are that would mean you have no customers. Be happy that you have some; that means your software is basically OK, and people care enough about it to make actual suggestions.
Don't pay attention to the noise. And for god's sake don't read Hacker News every day, especially not while you're trying to work.
I think you'd run into a lot of this stuff with a lot of jobs right now. The world is always changing. You need to be able to filter out irrevelant stimuli and focus on relevant information - this is an important cognitive skill