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>Besides this -- the article makes no attempt to offer a better solution. That's completely irrelevant. Criticism is not about solving the problem. It's about

by vitd 12y ago

>Besides this -- the article makes no attempt to offer a better solution. That's completely irrelevant. Criticism is not about solving the problem. It's about pointing out that the current solution is inadequate. Most movie critics never wrote, directed, or acted in movies. It doesn't invalidate their criticism. In fact, your criticism of the other poster's criticism doesn't offer a better solution than criticism either. You simply criticize that post. (And that's OK, if ironic.)

deleted 12y ago
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hueving 12y ago
>That's completely irrelevant. Criticism is not about solving the problem. It's about pointing out that the current solution is inadequate. Well it's a pointless criticism when everyone knows CAPTCHAs suck. People have spent a lot of time working on them trying to find better ones that work consistently at scale and have failed. It's similar to someone now writing a criticism on the testing procedures at the Chernobyl nuclear power plan.
prof_hobart 12y ago
Absolutely. I hate with a passion the attitude of "Don't bring me problems. Bring me solutions". Sure, if you've got a solution as well, that's great. But I'd much rather know there's a problem that you don't have a solution to than be completely ignorant of it.
- skj 12y ago
  I go even a bit further: don't bring me solutions, just tell me what makes your life difficult. As a tools developer, I observe that user-provided solutions almost never address anything outside their specific problem, which is potentially only one of many things the feature with the issue is designed to address. Some of my colleagues tend to point to user feedback as gospel, including the ways suggested to "fix" the issue. But those fixes are often myopic and laden with technical debt. But I will never disbelieve a claim that something is confusing, or hard to use (almost never, anyway; some people are idiots). Just don't be offended if I don't fix it in the way you came up with.

by vitd 12y ago

deleted 12y ago

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hueving 12y ago

>That's completely irrelevant. Criticism is not about solving the problem. It's about pointing out that the current solution is inadequate. Well it's a pointless criticism when everyone knows CAPTCHAs suck. People have spent a lot of time working on them trying to find better ones that work consistently at scale and have failed. It's similar to someone now writing a criticism on the testing procedures at the Chernobyl nuclear power plan.

prof_hobart 12y ago

Absolutely. I hate with a passion the attitude of "Don't bring me problems. Bring me solutions". Sure, if you've got a solution as well, that's great. But I'd much rather know there's a problem that you don't have a solution to than be completely ignorant of it.

skj 12y ago
I go even a bit further: don't bring me solutions, just tell me what makes your life difficult. As a tools developer, I observe that user-provided solutions almost never address anything outside their specific problem, which is potentially only one of many things the feature with the issue is designed to address. Some of my colleagues tend to point to user feedback as gospel, including the ways suggested to "fix" the issue. But those fixes are often myopic and laden with technical debt. But I will never disbelieve a claim that something is confusing, or hard to use (almost never, anyway; some people are idiots). Just don't be offended if I don't fix it in the way you came up with.