Pricing is super low currently because I can't deliver much on a promise, sometimes, the service / servers go down for days and there is no dashboard available

Pricing is super low currently because I can't deliver much on a promise, sometimes, the service / servers go down for days and there is no dashboard available for the customer. I would feel terrible charging a lot of money for a service that has constant outages. But prices are going up considerably soon, I've got all the plans laid out, just need to catch up with the technology.