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Yes, but it also includes email support. There are plenty I can get Live Chat and/or 15min email responses out of. That is all I really require to do business
by opendais 12y ago
Yes, but it also includes email support.
There are plenty I can get Live Chat and/or 15min email responses out of. That is all I really require to do business with an infrastructure provider.
SaaS, I'd be fine with business hour support. SaaS failures don't directly cost me money and/or reputation.
- toomuchtodo 12y agoHow many people use AWS without paying for support? https://aws.amazon.com/premiumsupport/pricing/ https://aws.amazon.com/premiumsupport/pricing/ Because you don't get any support whatsoever past forums without paying for it directly.