4 ms·Why so pedantic? It seems to me cold calling might as well mean any unprompted call...by seizethecheese 12y agoWhy so pedantic? It seems to me cold calling might as well mean any unprompted call...TylerE 12y agoBut that's exactly it, the call isn't unprompted, it's to resolve an open incident. It's the opposite of a cold call.ende 12y agoBut they did so when he least expected it!