5 ms·

I'm with Andrews & Arnold. I won't need to tell them anything because I know they take my privacy very seriously. They're the best ISP I've ever dealt with.

deleted 12y ago
[deleted]
sillysaurus3 12y ago
It's surprising that anyone can say that about any ISP. Would you mind elaborating?
- peterwaller 12y ago
  More info: http://aaisp.net.uk/ http://aaisp.net.uk/
  - sillysaurus3 12y ago
    Deaf customers: We can be contacted using irc, via our web site, text and email. Just awesome.
- DrJokepu 12y ago
  It's all explained at http://aaisp.net.uk/kb-broadband-realinternet.html http://aaisp.net.uk/kb-broadband-realinternet.html. This is my favourite part: "Sorry, for a censored internet you will have to pick a different ISP or move to North Korea. Our services are all unfiltered."
  - gambiting 12y ago
    When you are trying to sign up you can select a censored option: >>Censored Internet access - restricted access to unpublished government mandated filter list - but still cannot guarantee kids don't access porn
    - aembleton 12y ago
      As explained here: http://aaisp.net.uk/kb-broadband-realinternet.html http://aaisp.net.uk/kb-broadband-realinternet.html The option are: - Unfiltered Internet access - no filtering of any content within the A&A network - you are responsible for any filtering in your own network, or - Censored Internet access - restricted access to unpublished government mandated filter list (plus Daily Mail web site) - but still cannot guarantee kids don't access porn.
peterwaller 12y ago
Agreed. It's pretty awesome to be able to hop on to IRC and talk to their engineers and other experts.
- mhandley 12y ago
  Also great to be able to trigger BT's line tests directly from Andrews and Arnold's web interface, see the history of usage, line sync rates, etc. That, and their ability to configure low-delay shaping upstream of BT's backhaul so you don't build big download queues in the DSLAM. Greatly improves my VoIP quality. Another happy customer.
vrikis 12y ago
I did consider switching to them, but the plan I looked at (Fiber to the cabinet and a higher 200GB download cap) comes in at £50 + (as far as I'm aware) BT line rental, so around £66/month... My BT bill for the above is around £40... Do you think it's worth the extra £26 ish for peace and mind? Are they really that much better than other ISPs? Thanks for the info! EDIT: Ignore my comment, after reading up on them a bit more, they do seem like a pretty amazing ISP. Thanks for reminding me of them :)
- rwmj 12y ago
  That's pretty much the A&A plan that I have, and I think it's worth it for me. This is a case where you get what you pay for, and I both need an excellent level of service (because I depend on my ISP for work) and can afford to pay for it. The equation would be different for other, say, casual users or people on tight budgets. Also ... IPv6 just works, and I have a /48 assignment.
  - justincormack 12y ago
    I have the 100GB cap and just top up automatically if I go over.
  - barrkel 12y ago
    A&A doesn't supply enough bandwidth for our home (including work from home) use, at least on their pricing page. On a 5Mbps line, our average monthly usage was about 300G/month, according to router statistics. Now that we're on BT FTTC at 76Mbps (rate to nearest speedtest.net when there's no contention), I wouldn't like to guess the usage, but I'd estimate over 1TB a month at least. The BT provided router resets its count every 30 minutes or so, and I've not yet put my own routing box in the middle, so I don't know exactly. Both my GF and I stream a lot of HD video, and I mirror a number of repositories every week. That video is a lot more HD now, and there's far less need to ever turn it off, since it doesn't significantly affect other users. A more feasible approach would be to combine A&A with BT, and switch depending on reliability vs bulk requirements, but that would require a level of systems administration I'd want to be compensated for.
- 12y ago
scrollaway 12y ago
Another happy A&A customer here. In a world of every ISP being amazing, they'd take the crown as the best one. I get an amazingly advanced web UI which lets me do things nobody can do on any other ISPs (advanced options on my line etc). I can get a text/email/tweet whenever my line goes down and back up. I can hop on IRC and talk to sales/tech or even the owner (this[1] is his blog, by the way - He writes a lot, I recommend following him). And needless to say, full ipv6 support. They're expensive, but that's because they don't oversell bandwidth. People constantly complain about ISPs overselling, but when someone comes along and does not do that, people say "Oh but it's too expensive". [1]: http://revk.www.me.uk/ http://revk.www.me.uk/
Aldo_MX 12y ago
It's the first time in my life I see someone praising their ISP, I'm still astonished...
- pessimizer 12y ago
  Happened all the time before broadband consolidated the market. I loved most of my dialup ISPs.
- jbb555 12y ago
  I've used them for years. Compared with all the other ISPs they are awesome
acron0 12y ago
These guys look brilliant! "Even in 2013 it is almost unique to find a "home" package that includes IPv6. In IPv6 ::1 is the address for "Home". Calling it Home127.0.0.1 seemed silly."
aembleton 12y ago
Do they provide you with a static IP?
- aembleton 12y ago
  Ah, just found it: Block of IPv6 addresses statically assigned (/48 per customer), and single static IPv4 address. From http://aaisp.net.uk/broadband-home1-info.html#more http://aaisp.net.uk/broadband-home1-info.html#more
  - aembleton 12y ago
    For anyone else wondering how many IP addresses /48 gives you in IPv6 land, it's 65,536! This page helps with the CIDR notation for IPv6: http://www.mediawiki.org/wiki/Help:Range_blocks/IPv6 http://www.mediawiki.org/wiki/Help:Range_blocks/IPv6
    - justincormack 12y ago
      No it gives you 65536 /64 blocks. Far more IPs than that! You can give every machine a /64, but I only do if they are running containers or VMs.
opendais 12y ago
Tell them to come to the US please. :) We need an ISP we'd actually like around here!

deleted 12y ago

[deleted]

sillysaurus3 12y ago

It's surprising that anyone can say that about any ISP. Would you mind elaborating?

peterwaller 12y ago
More info: http://aaisp.net.uk/ http://aaisp.net.uk/
- sillysaurus3 12y ago
  Deaf customers: We can be contacted using irc, via our web site, text and email. Just awesome.
DrJokepu 12y ago
It's all explained at http://aaisp.net.uk/kb-broadband-realinternet.html http://aaisp.net.uk/kb-broadband-realinternet.html. This is my favourite part: "Sorry, for a censored internet you will have to pick a different ISP or move to North Korea. Our services are all unfiltered."
- gambiting 12y ago
  When you are trying to sign up you can select a censored option: >>Censored Internet access - restricted access to unpublished government mandated filter list - but still cannot guarantee kids don't access porn
  - aembleton 12y ago
    As explained here: http://aaisp.net.uk/kb-broadband-realinternet.html http://aaisp.net.uk/kb-broadband-realinternet.html The option are: - Unfiltered Internet access - no filtering of any content within the A&A network - you are responsible for any filtering in your own network, or - Censored Internet access - restricted access to unpublished government mandated filter list (plus Daily Mail web site) - but still cannot guarantee kids don't access porn.

peterwaller 12y ago

Agreed. It's pretty awesome to be able to hop on to IRC and talk to their engineers and other experts.

mhandley 12y ago
Also great to be able to trigger BT's line tests directly from Andrews and Arnold's web interface, see the history of usage, line sync rates, etc. That, and their ability to configure low-delay shaping upstream of BT's backhaul so you don't build big download queues in the DSLAM. Greatly improves my VoIP quality. Another happy customer.

vrikis 12y ago

I did consider switching to them, but the plan I looked at (Fiber to the cabinet and a higher 200GB download cap) comes in at £50 + (as far as I'm aware) BT line rental, so around £66/month... My BT bill for the above is around £40... Do you think it's worth the extra £26 ish for peace and mind? Are they really that much better than other ISPs? Thanks for the info! EDIT: Ignore my comment, after reading up on them a bit more, they do seem like a pretty amazing ISP. Thanks for reminding me of them :)

rwmj 12y ago
That's pretty much the A&A plan that I have, and I think it's worth it for me. This is a case where you get what you pay for, and I both need an excellent level of service (because I depend on my ISP for work) and can afford to pay for it. The equation would be different for other, say, casual users or people on tight budgets. Also ... IPv6 just works, and I have a /48 assignment.
- justincormack 12y ago
  I have the 100GB cap and just top up automatically if I go over.
- barrkel 12y ago
  A&A doesn't supply enough bandwidth for our home (including work from home) use, at least on their pricing page. On a 5Mbps line, our average monthly usage was about 300G/month, according to router statistics. Now that we're on BT FTTC at 76Mbps (rate to nearest speedtest.net when there's no contention), I wouldn't like to guess the usage, but I'd estimate over 1TB a month at least. The BT provided router resets its count every 30 minutes or so, and I've not yet put my own routing box in the middle, so I don't know exactly. Both my GF and I stream a lot of HD video, and I mirror a number of repositories every week. That video is a lot more HD now, and there's far less need to ever turn it off, since it doesn't significantly affect other users. A more feasible approach would be to combine A&A with BT, and switch depending on reliability vs bulk requirements, but that would require a level of systems administration I'd want to be compensated for.
12y ago

scrollaway 12y ago

Another happy A&A customer here. In a world of every ISP being amazing, they'd take the crown as the best one. I get an amazingly advanced web UI which lets me do things nobody can do on any other ISPs (advanced options on my line etc). I can get a text/email/tweet whenever my line goes down and back up. I can hop on IRC and talk to sales/tech or even the owner (this[1] is his blog, by the way - He writes a lot, I recommend following him). And needless to say, full ipv6 support. They're expensive, but that's because they don't oversell bandwidth. People constantly complain about ISPs overselling, but when someone comes along and does not do that, people say "Oh but it's too expensive". [1]: http://revk.www.me.uk/ http://revk.www.me.uk/

Aldo_MX 12y ago

It's the first time in my life I see someone praising their ISP, I'm still astonished...

pessimizer 12y ago
Happened all the time before broadband consolidated the market. I loved most of my dialup ISPs.
jbb555 12y ago
I've used them for years. Compared with all the other ISPs they are awesome

acron0 12y ago

These guys look brilliant! "Even in 2013 it is almost unique to find a "home" package that includes IPv6. In IPv6 ::1 is the address for "Home". Calling it Home127.0.0.1 seemed silly."

aembleton 12y ago

Do they provide you with a static IP?

aembleton 12y ago
Ah, just found it: Block of IPv6 addresses statically assigned (/48 per customer), and single static IPv4 address. From http://aaisp.net.uk/broadband-home1-info.html#more http://aaisp.net.uk/broadband-home1-info.html#more
- aembleton 12y ago
  For anyone else wondering how many IP addresses /48 gives you in IPv6 land, it's 65,536! This page helps with the CIDR notation for IPv6: http://www.mediawiki.org/wiki/Help:Range_blocks/IPv6 http://www.mediawiki.org/wiki/Help:Range_blocks/IPv6
  - justincormack 12y ago
    No it gives you 65536 /64 blocks. Far more IPs than that! You can give every machine a /64, but I only do if they are running containers or VMs.

opendais 12y ago

Tell them to come to the US please. :) We need an ISP we'd actually like around here!