I agree with you that Amazon will probably feed back on the data they receive from Mayday, and I would also assume that Apple considers that data when it design

I agree with you that Amazon will probably feed back on the data they receive from Mayday, and I would also assume that Apple considers that data when it designs products and considers improvements. I hope that this means that the customer service will continue to increase in quality, but I think we are looking years in the future.