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How does the Mayday on-device tech support work? Amazon expert will appear to help you via live video Will it be a Siri/Cortana like AI agent or a human fro

• mcpherrinm 12y ago
  They've already got this on the Fire tablets. It's a real person.
  • fudged71 12y ago
    Should have called it SnapFire
• Zelphyr 12y ago
  Based on some of their other commercials it'll actually be a human in a call center.
• jsmthrowaway 12y ago
  That exists on certain of their products already and they marketed the hell out of it, so it's an interesting reflection on said marketing that you're asking this question. Nothing against you, mind, just interesting about the messaging. (I actually forgot it was called Mayday, so the "Mayday" bullet point was confusing to me.) Although I've never used it, Mayday is a human being with a camera and they can control your device. I first assumed that they saw you, as well, which made me sad about the horrors they'd be inflicting upon poor contractors, but I'm told they cannot see you. I still don't know.
  • deleted 12y ago
    [deleted]