Came here to say the same thing. Total disaster. The alerting / notification almost completely broke. We stopped getting SMSs. Can't configure contacts. Have so

Came here to say the same thing. Total disaster. The alerting / notification almost completely broke. We stopped getting SMSs. Can't configure contacts. Have some ghost contacts appearing in one place, but not another. The pingdom support won't help at all, or won't answer for days... Really sad. It was a great simple service that just worked. Straightforward to manage. Did one thing and did it well. Now it's a bunch of shiny screens that end up adding confusion and it's not even working.