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I really feel that in a world with tools like Newrelic that pingdom is starting to lose its value. I know there are significant differences between the two, but
by verelo 12y ago
I really feel that in a world with tools like Newrelic that pingdom is starting to lose its value. I know there are significant differences between the two, but in terms of what I personally rely on each day to keep a tab on things, I can say that for me Pingdom is far less critical than it once was.
I hope this deal sees them innovate beyond a UI refresh (Which is just about all thats changed in the last 10 years)
- edwinnathaniel 12y agoWhy not have all? Come and check out AppNeta[1]. We have both APM[2] (like NewRelic) and NPM[3] (Gomez, Pingdom) and even more! (like SolarWinds offerings) Disclaimer: I work for AppNeta. [1] http://www.appneta.com http://www.appneta.com [2] http://www.appneta.com/products/traceview/ http://www.appneta.com/products/traceview/ [3] http://www.appneta.com/products/appview/ http://www.appneta.com/products/appview/
- ceejayoz 12y agoThe UI refresh was a bit of a disaster. Pingdom didn't need significant changes because it worked well at what it did. I just wanted to know when my servers went down and when they came back up. Now with their UI change I can't even change the SMS provider to use, which means one of our devops staff doesn't get the SMSes he's supposed to. He also gets changed from the US country code to Afghanistan's. I've got a trouble ticket open with them that keeps getting auto-closed after 120 hours of "inactivity" because they said "yep, that looks like a bug, we'll let you know when fixed".
- fasteo 12y ago+1 the new UI is a mess. They don´t seem to realize that function over form is what we expect from services like this. Their IOS app is quite good though. Every time I get an alert, I go directly to my Iphone
- verelo 12y agoI agree, i found the UI changes to be a real downgrade to what was a perfectly usable service. Just the other day i was trying to track down an error and it took me about 10 minutes to track down the right page. It feels like a real mess now.
- kenrose 12y agoInstead of using Pingdom's SMS, you could always hook up another system that more reliably delivers alerts (e.g., PagerDuty). Full disclosure: I work for PagerDuty.
- ceejayoz 12y agoBelieve me, we're currently evaluating you guys and other solutions, especially if Pingdom's being acquired.
- mathrawka 12y agoCheck out OpsGenie, it works well and they are more friendly for bootstrappers.
- stephen 12y agoYeah, we did that, and just had all of our PagerDuty alerts go off when Pingdom sent out their nice marketing email (which PagerDuty validly took as an "incident"). Thankfully it was basically morning, depending on the time zone.
- gingerlime 12y agoCame here to say the same thing. Total disaster. The alerting / notification almost completely broke. We stopped getting SMSs. Can't configure contacts. Have some ghost contacts appearing in one place, but not another. The pingdom support won't help at all, or won't answer for days... Really sad. It was a great simple service that just worked. Straightforward to manage. Did one thing and did it well. Now it's a bunch of shiny screens that end up adding confusion and it's not even working.
- meritt 12y agoI doubt this acquisition was aimed at Pingdom's tech stack so much as their 26 employees and 500k+ users that SolarWinds can now upsell into more expansive monitoring solutions.
- samstave 12y agoWe use stackdriver and pagerduty. Replaced all other monitoring tools.
- toomuchtodo 12y agoIsn't Stackdriver owned by Google now?
- samstave 12y agoYep. We were using them prior... and honestly their service is amazing. Very un-google from a customer support perspective - Stackdrivers support is fantastic.