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How is pausing an entire slice and thereby killing ALL services better than just shutting down one daemon?

by brk 17y ago

apotheon 17y ago
It's better the same way that your apartment complex manager turning off the water to your apartment if there's a problem is better than going inside when you explicitly told him not to, checking all your faucets, and going through your underwear drawer, when you're not there.
- jrockway 17y ago
  Rimuhosting didn't go through this guy's underwear drawer, though. They went in and turned off the faucet that was damaging the apartment below.
  - apotheon 17y ago
    > Rimuhosting didn't go through this guy's underwear drawer, though. How do you know? They rooted the system against the explicitly stated wishes of the customer. What makes you think they wouldn't do other sketchy things while they're at it?
    - jrockway 17y ago
      Well, I don't want my landlord coming into my house, but if he did anyway because the faucet was causing damage, I wouldn't assume he was also be interested in going through my underwear. Why would you assume that?
      - apotheon 17y ago
        I wouldn't -- but then again, my landlord wouldn't have the option of "pausing" my home the way the hosting service has the option of pausing a customer's VPS, so it's more reasonable to expect the landlord to come in since that's the only way to mitigate such damage. If my landlord came in when I specifically asked him not to just to make sure my lights were turned off, though, that'd be another story; at that point, I'd start wondering whether turning off the lights was just a pretext for entry to my home.
mbreese 17y ago
What if there were multiple interconnected daemons running? What if shutting down apache stopped the apache process from doing some other job that another process needed? With servers that you don't maintain, you just don't always know how the services interact. So, it is always better to just pause the entire VM and let the owner deal with it. (Sure, you can offer to help fix it, that's good customer service, but just don't take it upon yourself to do it without approval).

How is pausing an entire slice and thereby killing ALL services better than just shutting down one daemon?

by brk 17y ago

How is pausing an entire slice and thereby killing ALL services better than just shutting down one daemon?

It's better the same way that your apartment complex manager turning off the water to your apartment if there's a problem is better than going inside when you explicitly told him not to, checking all your faucets, and going through your underwear drawer, when you're not there.

jrockway 17y ago
Rimuhosting didn't go through this guy's underwear drawer, though. They went in and turned off the faucet that was damaging the apartment below.
- apotheon 17y ago
  > Rimuhosting didn't go through this guy's underwear drawer, though. How do you know? They rooted the system against the explicitly stated wishes of the customer. What makes you think they wouldn't do other sketchy things while they're at it?
  - jrockway 17y ago
    Well, I don't want my landlord coming into my house, but if he did anyway because the faucet was causing damage, I wouldn't assume he was also be interested in going through my underwear. Why would you assume that?
    - apotheon 17y ago
      I wouldn't -- but then again, my landlord wouldn't have the option of "pausing" my home the way the hosting service has the option of pausing a customer's VPS, so it's more reasonable to expect the landlord to come in since that's the only way to mitigate such damage. If my landlord came in when I specifically asked him not to just to make sure my lights were turned off, though, that'd be another story; at that point, I'd start wondering whether turning off the lights was just a pretext for entry to my home.

mbreese 17y ago

What if there were multiple interconnected daemons running? What if shutting down apache stopped the apache process from doing some other job that another process needed? With servers that you don't maintain, you just don't always know how the services interact. So, it is always better to just pause the entire VM and let the owner deal with it. (Sure, you can offer to help fix it, that's good customer service, but just don't take it upon yourself to do it without approval).