I signed up with RimuHosting a few months ago, since everyone was raving about their competent and responsive support. So far it has been a mixed bag for me. Th

I signed up with RimuHosting a few months ago, since everyone was raving about their competent and responsive support. So far it has been a mixed bag for me. They offered to set up some services for me when I was signing up (a monitoring service and a pop3 server). Whoever was setting these up did a horrible job; I'm talking about basic mistakes in the config files that prevented these services from even working. So I would not trust RimuHosting to set up anything on my server. On the other hand, when I experienced weird routing problems between my machine and my home, Rimu eventually offered to move me to a more expensive London VPS at the same price, even though the dropped packets were not their fault. So they are willing to go out of their way to make a customer happy. As I said, a mixed bag. I'm not planning on changing hosts anytime soon.