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Expert systems are everywhere, actually; it's just that nobody hypes them much any more.
by gchpaco 17y ago
Expert systems are everywhere, actually; it's just that nobody hypes them much any more.
- nwatson 17y agoFor a current successful commercial expert system see for example http://www.zenprise.com http://www.zenprise.com -- Zenprise is a rule-based expert system that monitors Microsoft Exchange and Blackberry server deployments, and Active-Sync (Windows Mobile, iPhone, etc.) and Blackberry phones. It automatically monitors system configuration and real-time telemetry to find where problems are in a corporation's message system and help administrators avoid those 3 a.m. phone calls from irate CEOs who aren't getting their emails while working/traveling in Asia. There are several thousand rules actively monitored and rule violations trigger alerts with resolution plans ... IT personnel can go through the resolution to further troubleshoot and fix their problems. It also identifies the underlying cause for a particular problem (root-cause analysis) ... when one link goes down there are many symptoms. The system's set up to identify the most likely common cause for all those systems. Pretty nice.