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I love Instacart. I have two comments about this raise. 1. I hope they use some of it to hire more shoppers. It is increasingly common to log in at 10am and se
by abuehrle 12y ago
I love Instacart. I have two comments about this raise.
1. I hope they use some of it to hire more shoppers. It is increasingly common to log in at 10am and see no available delivery times until the next day.
2. "The company makes its money through the delivery fees." That is disingenuous. They appear to make significant margin on grocery items. It's fine - I'm willing to pay for it - but I think they consistently gloss over this fact.
That said, I've been a huge champion of them to my friends and family, and I'll continue to be. Congrats on the growth.
- mrgordon 12y agoYep, extremely disingenuous. One time they left the receipt in the bag and let me assure you that there are huge markups being taken...
- deleted 12y ago[deleted]
- volker48 12y agoI've noticed that the prices on their site are almost always lower (and sometimes considerably lower e.g. $2 / lbs less) than the actual price of the item at the store. I'm not sure if what I'm being charged is the price that is listed on the site or the actual price of the item. It could be if the item is less they keep the difference, but if the item is more they add on the charge.
- calbear81 12y agoI pretty much had thought that they didn't make money on delivery because on average drivers make $5 - $8 per shop/delivery. Free delivery with $x in groceries also confirms that they are making a margin on groceries, which I've heard is as much as 30% but I guess that depends on how often they update their prices and if there are sales going on at the stores they shop at.
- tylerlh 12y agoI'm a pretty heavy Instacart user, and I'm convinced what they're making on markup eclipses what they make from delivery fees. Not complaining, just wish the messaging didn't gloss over it as mentioned above.