Doesn't the second part contradict the first? First part: "It isn't about delivering, your product sucks." Second part: "People have narrow interests, they want

Doesn't the second part contradict the first? First part: "It isn't about delivering, your product sucks." Second part: "People have narrow interests, they want to see relevant content and you send them everything mixed up". It looks like the second part is about delivering after all - about better filtering in particular.