The support has become awful. At least, what you can see in public is. The "forum support" makes it quite transparent what to expect. Also, it makes it quite tr

The support has become awful. At least, what you can see in public is. The "forum support" makes it quite transparent what to expect. Also, it makes it quite transparent with what kind of sysadmins you share your hosting location (and network infrastructure). Personally, I decided that the risk of not getting support for the duration of a whole week, and the fact that there is no SLA whatsoever, wasn't worth the price advantage. I have some friends and private projects plus my own mail setup on my server and I wasn't comfortable with the idea of staying there. Other hosters are only a tiny bit more expensive and provide better support. OVH's own so-you-start line of servers has SLA and much better support, so it isn't even needed to leave OVH (which I did nevertheless, though).