One of the reasons U-verse is a failure is that AT&T can't even figure out how to connect customers in neighborhoods it has actually wired. I have been trying t

One of the reasons U-verse is a failure is that AT&T can't even figure out how to connect customers in neighborhoods it has actually wired. I have been trying to get U-verse for years, even though linemen have called the business office to confirm I can be wired. They cant figure it out. My best guess is that the maps of the physical plant are a complete mess and, at least in older neighborhoods, they can't figure out what is wired to what. Help me Google, you're my only hope!