3 ms·

I'm not comfortable buying a $100 cup if I Can't find the "How does it work?" question in the FAQ. I mean, I'm not expecting a full technical detail, but someth

by saganus 12y ago

I'm not comfortable buying a $100 cup if I Can't find the "How does it work?" question in the FAQ. I mean, I'm not expecting a full technical detail, but something more than "It’s not magic, but close to it…". It's easier to find out if it will work as you expect it if at least gives some hint of what kind of technology it's using. Or am I missing any text that says so? I would certainly consider doing a pre-order if I had some more info on its inner workings. It looks like a neat product and even one that I would like to try out just for fun, and also to see if this technology actually works. (I'm not counting the video which I didn't look at because I really prefer not having to sit through several minutes of pretty pictures and logos and such to find out how the product works) So am I alone in this? is it so rare for people to ask how a device that claims near-magical properties work?

mscarborough 12y ago
No, it seems pretty basic. If you had sat through the video it would still be 'magic'. But hey, you can get it for $99 right now instead of $199 later!
- saganus 12y ago
  So even the video doesn't explain this? Well that was unexpected. I really really find it odd that people that can engineer something like this don't even want to show a little bit of the magic they created? Sounds like snake-oil to me then.. even if it's not, that's how it looks.
click170 12y ago
This. I left the website feeling disappointed. Those are very pretty pictures they have, and a pretty spiffy website, but it feels like the marketing team went a little bit too nuts. The sheer lack of info about how it works honestly left me second-guessing if this was a genuine product or some kind of we'd-like-to-build-this-eventually-but-don't-know-how-yet pipe-dream that they weren't allowed to post to Kickstarter because they didn't have a prototype yet. Where's the How It Works section? Not on the front page? Forgivable. Not in the FAQ? Not forgivable. At least it's good to hear they didn't tuck it away in the video, doing that scores even lower than not having it in the FAQ in my books.

by saganus 12y ago

mscarborough 12y ago

No, it seems pretty basic. If you had sat through the video it would still be 'magic'. But hey, you can get it for $99 right now instead of $199 later!

saganus 12y ago
So even the video doesn't explain this? Well that was unexpected. I really really find it odd that people that can engineer something like this don't even want to show a little bit of the magic they created? Sounds like snake-oil to me then.. even if it's not, that's how it looks.

click170 12y ago

This. I left the website feeling disappointed. Those are very pretty pictures they have, and a pretty spiffy website, but it feels like the marketing team went a little bit too nuts. The sheer lack of info about how it works honestly left me second-guessing if this was a genuine product or some kind of we'd-like-to-build-this-eventually-but-don't-know-how-yet pipe-dream that they weren't allowed to post to Kickstarter because they didn't have a prototype yet. Where's the How It Works section? Not on the front page? Forgivable. Not in the FAQ? Not forgivable. At least it's good to hear they didn't tuck it away in the video, doing that scores even lower than not having it in the FAQ in my books.