That may very well be a good way to handle first-time users, but I can't make any sense of how the site works, and there's no help page. The testimonials make

That may very well be a good way to handle first-time users, but I can't make any sense of how the site works, and there's no help page. The testimonials make it look like something I'd like to use, if only I could understand how to use it.