3 ms·

Maybe that fails for zero cost items like this as there is no card being used?

• jwdunne 12y ago
  But if its a return, surely they can pair it with the original purchase, inc. the address and card used?
  • justincormack 12y ago
    The card might have expired and be destroyed, so you could have a valid reason for not being able to produce the number.
    • jwdunne 12y ago
      In which case, you would simply get in touch with support and prove your identity and purchase some other way as my thinking is that this would a rare occurence, since receiving a faulty purchase pair using a card that has expired and you no longer hold whilst living at a completely different address is a freak event. Plus, couldn't you still use the expired card as verification even it expired?