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Amazing that the scammer is even able to have the fraudulent replacement item sent to a different address than where the order was originally sent not once, but
by quackerhacker 12y ago
Amazing that the scammer is even able to have the fraudulent replacement item sent to a different address than where the order was originally sent not once, but twice and an address not associated with the account nor confirmed/verified and could possibly be linked to multiple accounts.
Seems like a blatant oversight in loss prevention and fraudulent data sifting. Not only does it admit that an account has been compromised in some shape (socially most likely), but it disappointingly shows incompetence in Amazon CSRs.
- jwdunne 12y agoIf I recall, to deliver to a new address, Amazon requires you to verify by entering the card details you are using for the purchase, to prevent fraud. They should be doing the same here.
- justincormack 12y agoMaybe that fails for zero cost items like this as there is no card being used?
- jwdunne 12y agoBut if its a return, surely they can pair it with the original purchase, inc. the address and card used?
- justincormack 12y agoThe card might have expired and be destroyed, so you could have a valid reason for not being able to produce the number.
- jwdunne 12y agoIn which case, you would simply get in touch with support and prove your identity and purchase some other way as my thinking is that this would a rare occurence, since receiving a faulty purchase pair using a card that has expired and you no longer hold whilst living at a completely different address is a freak event. Plus, couldn't you still use the expired card as verification even it expired?