6 ms·
Uber protest gridlocks London
- pdubs 12y ago"Despite the protest Uber said it had seen the number of people downloading its app increase by 850% compared to last Wednesday." Uber gets some free publicity it seems.
- cushychicken 12y agoCabbies here in Boston did a similar thing last month - circled the block Uber's office was in honking and making a racket. The two foremost reactions I got from it were, "It was impossible to get a cab in Boston that day", and "Why would acting like disruptive children make me sympathize with you?"
- jacquesm 12y agoThe Streisand effect at work. I can see all those people thinking: these cabs are blocking me, I must find that one company that still drives, what was it called again? Uber will be picking up a ton of business in London because of this. I imagine some bottles are being uncorked at Uber HQ because of this spectacularly stupid response. It's never clever to try to resolve your commercial disputes by punishing your paying customers. And technically it's not an 'Uber protest' but an 'Anti-Uber protest'.
- deleted 12y ago[deleted]
- nathanbarry 12y agoMy thought exactly. Last time I was in London Uber didn't seem to have that many cars (I think they just had Uber Lux). Hopefully that increases quickly!
- mrkipling 12y agoThis must have been a while ago. You rarely have to wait more than a few minutes for a car.
- tomp 12y agoI don't think their goal is to influence the people; rather, it's to influence the government. I mean, it looks like the protests have some power - after 3 tube strikes, the 4th was cancelled, I assume they made some kind of a deal.
- jacquesm 12y agoYes, but there is no viable alternative for the tube, for taxis there is. It's a nice illustration of cutting of the nose to spite the face.
- viraptor 12y agoIt looks like Uber hasn't activated the surge pricing either... Maybe the requests haven't crossed a threshold, maybe they disabled it on purpose for some time. I'm curious, but we'll probably not find out. (I think I see more cars on the map than usual though)
- stdgy 12y agoSince the strikes were first announced last month, downloads of Uber’s smartphone app have skyrocketed, according to the technology research company App Annie, which tracks smartphone downloads. In Britain, Uber’s app rose to the second spot on Tuesday in the travel section of Apple’s download store, while it ranked fifth on Google’s Play store for phones using the Android operating system. A similar trend is appearing in other places in Europe. http://bits.blogs.nytimes.com/2014/06/11/taxi-protests-against-uber-in-europe-to-snarl-traffic/?_php=true&_type=blogs&ref=technology&_r=0 http://bits.blogs.nytimes.com/2014/06/11/taxi-protests-again... Looks like it's already happening. I have a hard time seeing this end well for the taxi companies.
- gutnor 12y agoNot quite sure. Unlike US ( at least according to HN readers experience ), most of the booking side features of Uber have been available for years in London. GPS tracking, pre-pay, price compare, ... I guess the problem is on the driver side. Black Cabs had the same battle a decade ago with the minicabs / private hire. The result have not been bad from a consumer point of view: all minicab service now have mandatory car inspection, driver and insurance inspection checks. I guess Uber style is able to workaround and that pisses off the cabbies ? Uber is not cheaper than the taxi service I have been using for years. Not quite sure what's the business model of Uber in London and why would people rush to it. note: The main difference between regular black cabs and other regulated taxi services is that only the Black Cab can pick people up in the street and at Station and Airport pickup points. Minicab need to be booked in advance, which nowadays, means the taxi will come at your GPS coordinates within 10-20 min. Edit: well according to other comments, it happens. I guess that's why I will never be a startup billionaire, I don't understand people.
- ddalex 12y agoI would be pissed too if I would be tightly regulated, but my concurrent wouldn't be because "they are on the internet". It strikes me as deeply unfair, Uber is basically a cab on demand - no difference in service to a regular cab. Why shouldn't they be regulated ?
- bj0 12y agoMaybe a better question is why should the black cabs be regulated so much?
- Nursie 12y ago>> The Streisand effect at work. I can see all those people thinking: these cabs are blocking me, I must find that one company that still drives, what was it called again? There are literally hundreds of private hire services in London, so Uber are not anywhere close to being the 'one company left driving' However this is free publicity for them, all the same, yes.
- adamio 12y agoThey should be improving their service or reducing prices. If you want to lose, protesting, blocking traffic, and eliminating service is how you do it.
- Nursie 12y agoThey can't. They have legal restrictions on how they have to operate which Uber either don't have to obey or don't think they have to obey. This is what the protest is about. Not just "OMG competition!"
- adamio 12y agoBeyond set fares, what legal restrictions are keeping them from improving service?
- Nursie 12y agoI think the fares are the main one. They have a meter that uses set prices and is sealed by TFL. I guess the idea was that people would always know it was a fair fare or (if they ordered a minicab) that they would pay a fixed fare they knew ahead of the journey. I can see this having its root in consumer protection. I think the minicab folks are annoyed for the same reason - they can't charge the way Uber does, only black cabs can do that. So uber is in a grey area - it's not licensed to charge by meter, but it kinda-sorta does, and it doesn't charge the rates black cabs have to. IIRC black cabs are prohibited from using GPS as well... but that seems minor and I may be wrong.
- justinreeves 12y agoYeah, seems like a lot of people are jumping straight to the comment section based on the headline.
- air 12y agoThey probably also oppose any easing of those restrictions.
- im3w1l 12y ago
- neves 12y agoI Brazil I also spent 1h more to go to work due to an Uber Protest. They were maybe 20 cabs, enough to stop a main street. I hate you guys!
- antihero 12y agoWhy on earth wouldn't normal taxi regulations apply to Uber? Surely it should be counted as essentially a cab company with a fancy app, and this would solve all of these issues? There seems to be a distinct lack of compassion for drivers who are basically just trying to make enough money to feed their family - my dad was a cabbie for a stint. The drivers themselves are not greedy fat-cats that are using the regulations to hoard money. The problem is, large companies have less overheads and thus can crush local competition. Perhaps this is more efficient, but not necessarily ethical or good in the long run - for instance take Tescos or Sainsburys. They've crushed local competition which cannot compete on price (because of various unethical tactics used in their supply chain which they can do due to being utterly massive), so local competition has to raise prices or go bust, and residents stop being able to afford their produce. In fact, this is a great example of why capitalism isn't always great - it makes the biggest, baddest kid in the playground able to do what they want and tread on the little guys, and then everyone becomes stuck with them, resulting in poorer produce, less consumer choice, and the destruction of family businesses and trades. It favours efficiency and ruthlessness, which aren't necessarily qualities that are good for anyone except shareholders. The counter-argument would be that if people cared enough about local businesses, they'd support them, but when people are getting squeezed as they are (and remember, large companies push wages down as much as possible because they simply do not care about their workers), this becomes difficult or even impossible - and remember, capitalism incentivises the most efficient, cheapest option. So go ahead, with the free market, allow ruthlessness and size to dominate, enjoy a soulless, miserable world dominated by giants.
- gedrap 12y agoThat's just a guess, but maybe good lawyers combined with slow bureaucratic processes?
- antihero 12y agoI'm sure. And I'm not saying that the taxi companies are 100% in the right, but there's a question of balance - fair competition versus the careers/families that would lose out. There are better, more ethical ways to do something.
- gedrap 12y ago>>>> Black cab driver Bernie Doyle, 68, said: "<..> I've been driving 42 years and I'm not about to see my trade go down the pan." And that is the problem, Mr Doyle. The world has changed a lot in 42 years. But the cabs business didn't. Haven't tried Uber in Manchester yet, but regular cabs are between "I just want to get out" and "bearable". Driver is usually on the phone talking foreign language, or if you are less lucky, always running on red lights, especially when the demand is high. I don't want a royal treatment, no, but at least some basic things. What I heard from friends about Uber, it doesn't have those problems.
- coherentpony 12y agoI'm interested to see how Uber will be regulated by the UK government. Taxi companies are regulated for extremely good reasons. I know people sing Uber's praises but regulations exist for good reasons. Some exist for bad reasons too but they are largely there to protect people. Would you get in a stranger's car? And to preempt the downvoters: I'm not saying I don't want competition. I want competition and safety for the general public.
- viraptor 12y ago> Would you get in a stranger's car? Yes. And I do that when I get into any cab. This is one argument I never understood. People providing taxi-like services for other people need additional licenses for street safety - sure. But what can be safer apart from that? The person inside could just as well have just stolen the car. They are complete strangers.
- deleted 12y ago[deleted]
- michaelt 12y ago> This is one argument I never understood. As I understand it, regulation of private hire vehicles is motivated by regular rapes of attractive, young, drunk women on the way home from nights out. With that said, as long as Uber verifies that all drivers have the correct vehicle and driver license and background checks [1] I don't see how they're any different to Addison Lee and those. [1] www.tfl.gov.uk/info-for/taxis-and-private-hire/become-a-private-hire-licensee
- viraptor 12y agoShould've added more context probably - I don't understand it in case of Uber specifically, since it provides more information automatically than is available in a standard cab. Specifically both you and the driver get GPS tracked by the application and you get more info about the car/driver than in case of a usual cab. I'm assuming Uber does at least the standard background checks for new employees.
- codeulike 12y agoActual title is 'London's anti-Uber taxi protest brings traffic to standstill' - in one place, for about an hour. That's a long way from 'gridlock'.
- thecosas 12y agoUmmmmm http://blog.uber.com/UberTAXI http://blog.uber.com/UberTAXI
- bicubic 12y agoI think this is another sign that we need to start thinking about basic income now. The cabbies are understandably pissed because they've invested a lot of money into playing along with the cab companies and regulators. Additionally, I have a feeling that a lot of these people are poor drivers with poor language skills who wouldn't be able to compete with better people on Uber. So what choice do they have but to protest and engage in rent seeking? If Uber succeeds, they'll be jobless. At the same time, Uber is preferred by consumers and as a society, we do want it to succeed and remove the need for taxi drivers to exist. I think the only answer is basic income, and I think that over the next decade, more money will be spent on rent seeking to keep people in redundant jobs than if we eliminated those jobs and used the same money to fund their basic income.
- jamespo 12y agoYou're right they're pissed because it's a lot of time and money investment to drive a black cab but I wouldn't say they typically have poor language skills or are poor drivers, what makes you say that?
- bicubic 12y agoWhere I live (Australia/Melbourne), something like 95% of the taxi driver demographic are fresh immigrants from India with typically very poor language skills. I won't say they're unbearable, but I would definitely opt for someone with better language skills if I had the choice - something Uber facilitates.
- jamespo 12y agoThat's not the black cab driver demographic in London. It takes something like 5 years to study "the knowledge" for a start. Illegal minicab driver demographic maybe!
- ddalex 12y agoI don't get why Uber is better than taxi drivers - aren't they a taxi, as well ? In London, they're cheaper than black cabs because they aren't regulated. If they're taxi, they should be regulated - same regulation, or lack of, for all. I don't get why you think Uber is not a taxi ?
- Nursie 12y agoStrangely enough, this just seems to be a London thing. In Southampton we have a variety of cab companies, they all use meters and a few of them have apps to order them and track where the car is right now.
- mrfusion 12y agoSo I checked out uber for the first time this week to see what all the fuss is about, and it actually seems more expensive than a cab. Can anyone explain why it's so popular? Bonus points: why is it so expensive? It seems like most non-professional drivers would be happy charging a lot list than a cab charges, especially if it's somewhere you're going anyway.
- optymizer 12y agoUberX is about 50% cheaper than cabs in Boston. Uber Black is about 30% more expensive. Source: I've been using Uber almost daily for a year.
- pmorici 12y agoWhich Uber service did you use? They have several you can select from though some cities only have the original Uber, UberBlack. There is UberPOP, UberX, UberBlack, UberSUV, UberVan, and UberLux. UberX is the service that competes with cabs on price. Uber Black, SUV, VAN, and Lux are comparable to calling a limo service. Uber Pop is a low cost service offered outside of the US.
- Theodores 12y agoWith public transport there is this concept of service, the service exists to get people from A to B in a timely, affordable fashion. There are wider benefits to society and the economy for doing this. With this Uber protest and the way this battle is working out there has been remarkably little discussion on how technology and tradition can be aligned to move people from A to B more efficiently. It should be possible to have people have a step change in service thanks to modern technology with cab drivers able to profit more than they used to by being able to take more passengers. We could also cut down on the amount of cabs rolling around looking for rides. We actually need some strong leadership in London to cut a deal. A deal where getting a cab is easier and cheaper for normal people, where taxi drivers make more money than previously (and still get respect for doing the knowledge), where the air quality is better and where tax revenue for London increases too. This is a problem that can be solved. If government had any technical competency then they would have seen this off a long time ago with their own 'uber' app, one where the 5% (or whatever it is that Uber get) goes straight into government coffers as taxation. Such a public sector app - had it been written - could have been shared with cities all over the world that are having problems with Uber.
- infogulch 12y agoAll the old monopolies are being dragged, kicking and screaming, into the 21st century. Most of the problems they were needed for no longer even exist in a world with technology. Whether they can warp the original regulations meant to protect consumers into a superfluous protection racket to prop up their outdated, inefficient business models is still up in the air.