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Part of the opportunity for Zoho lies in differentiation. It has 19 online productivity and collaboration applications, including customer relationship manageme
by edw519 17y ago
Part of the opportunity for Zoho lies in differentiation. It has 19 online productivity and collaboration applications, including customer relationship management, project management and invoicing. So it only competes head-to-head against Google with five offerings.
So what exactly differentiates Zoho? The breadth of its product line? That doesn't sound like much of a differentiator.
Or is there more that this article doesn't mention? Any special processes, APIs, or features? It's relationship with VARs?
It must have a great differentiator to have $50MM in revenue without funding. It's just unclear from this article exactly what that differentiator is.
- sp332 17y agoI think by "differentiation" they meant "diversification."
- terpua 17y agoLooks like they have 2 other product divisions. What would be nice to know is how much of the $50M can be attributed to zoho.com. http://www.zohocorp.com/ http://www.zohocorp.com/
- SamAtt 17y agoWe use Zoho and while I can't speak to the author's intended meaning I can tell you the two factors that keep us with them. 1. Zoho's APIs are more mature. Especially the Remote API which allows you to use the Zoho tools but keep the data on your own servers. That's something Google has no competitor for (last I checked). 2. The customer focus. The company has always been responsive to our requests and there have been occasions where they actually added a feature pretty soon after we asked for it (in fairness others might have asked for it earlier, I don't know) It boils down to Zoho being focused on creating a great product for their customers while Google seems more interested in proving a point about online software.
- onreact-com 17y agoIt means you get a lot of different apps under one roof without the need to switch to other vendors for different tasks.