Not true if you have static IPs. For that, they require you to use their modem, even though many CSRs will tell you otherwise. I bought two modems, on the adv

Not true if you have static IPs. For that, they require you to use their modem, even though many CSRs will tell you otherwise. I bought two modems, on the advice of CSRs, and when I tried to activate them I was told I couldn't. Only after the second, was I told the real reason. (For the first, I was told the modem was the wrong model and the CSR I spoke with gave me incorrect information.)