I understand that they don't have any incentives to do this differently, and (given that this forum is offered to us for free) that we should have no reason to

I understand that they don't have any incentives to do this differently, and (given that this forum is offered to us for free) that we should have no reason to complain, but I'd rather have them staffed properly so we can prevent this situation in the future. Hacker News is providing an important service to me, and because they're offering it to me for free, it means that they don't have the capacity to do these backend changes properly, that it's unavailable some of the time or that we don't have a reasonable mobile version. That sucks, and I'd rather pay them to make sure they are in a position where they are able to offer these things. To me it's worth money to make sure it stays online - always and forever. If you don't feel like that - fine. I'm happy for you to freeride on my contribution. I am just really disappointed that a service that's important to me goes offline for hours, and I am willing to contribute to make sure that they don't have to.