5 ms·
I'm married to a Realtor, so I've had plenty of direct access to the local MLS system, and also I've overheard many conversations between my wife and her client
by DougWebb 12y ago
I'm married to a Realtor, so I've had plenty of direct access to the local MLS system, and also I've overheard many conversations between my wife and her clients about Zillow.
From what I've seen and heard, Zillow's data isn't just delayed by a week; it can be years out of date, and grossly inaccurate as well. Both buyers and sellers are very mislead about property values based on Zillow because they see the last sale price and Zillow's estimate of the current value. Zillow has no idea about the local market conditions though, so it can over or under estimate the current value by a huge percentage.
Zillow also uses property tax valuations. The towns in and around my area have gone through a couple of re-evaluations in the past five years, and one thing I've learned is that the local governments value houses quite a bit below market value, for political reasons: owners can appeal the valuation, but only if the valuation is some percentage over market value. So instead they consistently value the houses below market value, and charge a higher tax rate to keep the revenue the same. Most people think they're getting away with something because the valuation is lower than they believe their house is worth, and the handful of people who realize what's going on can't do anything because they don't meet the qualifications for appealing.
Anyway, Zillow uses those low valuations as part of their estimate, so buyers coming into the area who are using Zillow instead of a Realtor have no idea how much houses are actually worth around here, and they waste everyone's time arguing about prices and by making low-ball offers that have no chance of being accepted. Realtors hate having their time wasted, because they work on pure commission. So they hate Zillow.
As far as Realtors wanting to keep MLS data to themselves so they don't go the way of travel agents, I think it's more complex than that. For one thing, it's the MLS people that are keeping the data secret, not the Realtors. The Realtors have to pay for access to MLS, which would stop if the MLS data were public. That could put a lot of money back into Realtor's pockets. This is significant, because it's up-front money: the Realtor has to pay for MLS whether they have any closings and earn any commissions or not. It's a fixed cost of business, which hurts when you don't have any guaranteed income.
Also, Realtors bring a lot more value to the game than travel agents did, at least since the early days of the travel industry. Realtors aren't just facilitating searching the MLS; they're managing the entire multi-month process of buying or selling a home. On the buying side that includes locating suitable areas, managing access to properties for viewing, advising on property value and market conditions, negotiating the offer, helping with inspections, helping to navigate the pitfalls between attorney review and closing (often including helping with a mortgage), and being there with you at the closing. On the selling side there's most of that, plus getting the house prepared for sale, taking good photographs and writing the advertising, holding open houses including the critical Realtor-only open house that shows all of the other Realtors (and, by proxy, all of their clients) your home, and helping you to deal with inspection issues that come up and your final move-out.
It's a harsh business to be in, with a huge amount of work for a paycheck that may or may not ever come, and opportunity costs from clients you can't work with when you're tied up managing the deals that your existing clients are working through. Making the MLS data public wouldn't change any of that; instead it would mislead buyers and sellers into thinking they can do it on their own, with no idea about the quagmire they're walking into.
Let me put it another way: if you're sued, or put on trial for a crime, you have every right to represent yourself in court. But that's almost always a really bad idea because you're not a professional lawyer, and when you're in court you want someone who does this kind of thing for a living, instead of someone (you) who's never/rarely done it before.
- declan 12y agoFolks here should check out http://patrick.net/ http://patrick.net/, run by a SF bay area programmer, for an opposing view on the necessity and desirability of Realtors(tm). In terms of the MLS, at least in California, which has the largest one, it's run by Realtors(tm) for Realtors(tm). The board members are Realtors(tm); so are the "34 REALTOR® Associations" that are the MLS's customers. You can see crmls.org for more details. In terms of attorneys, at least you can pay them by the hour. In the SF bay area, where house prices can be 10x-15x the national average, why should a Realtor(tm) be paid 10x-15x as much for doing approximately the same amount of work? Haircuts, which require approximately as much skill on the part of the service provider, don't cost 15x as much here. Also the more you spend, the more the Realtor(tm) gets paid; this precisely misaligns incentives. Attorneys also have a far higher degree of legal obligation to you than a Realtor(tm) does. Check out the standard real estate contract, which is designed primarily to eliminate any legal responsibility on the part of the Realtor(tm), and only secondarily to conduct the actual house transaction. Also it's rather silly to compare the amount of knowledge required to represent someone in court vs. show a house. To be a real estate agent in California, you have to spend 18 days taking three simultaneous correspondence courses. One of which can be "Computer Applications in Real Estate," which will teach you such difficult-to-master skills as "setting up e-mails," "using digital cameras," and "designing a power point presentation." Tests are T/F and multiple choice. I am not making this up: http://www.accreditedcareers.com/ca_info.pdf http://www.accreditedcareers.com/ca_info.pdf Here's part of Assignment #1 (representing almost 10% of your final grade!): 1. Search Online for 5 Internet Service Providers and make a list with the URL next to the ISP name and list the price of each. 2. Search Online and find 5 different Online Vendors of computer hardware and make a list with the URL next to the Vendors name. 3. Search Online and find 5 Computer Software Vendors and make a list with the URL next to the Vendors name. 4. Using your URL go to http://www.dre.ca.gov http://www.dre.ca.gov find the latest Real Estate bulletin and just send the URL address to the bulletin on the list. 5. Download Yahoo Messenger and Install program. Using Yahoo Messenger Application set up a username and messenger account and send a request to ca_ares_course@yahoo.com to join your buddies. (this will also allow chat to the instructor) It's true that Realtors(tm) can provide some value, for instance when they have deep knowledge of the local area. But whenever I've spoken at Realtor(tm) conferences -- a few times at Inman Connect in SF -- I've outraged the audience by telling them they'll be disintermediated as surely as their travel agent brethren, and describing how it will happen. My only regret is that it's taking so long. If anyone is working on a startup to dislodge the Realtor(tm) effective monopoly[1], let me know. [1] The DOJ sued the National Association of Realtors(tm) in 2005 for antitrust violations during the antitrust-averse Bush administration. Unfortunately the case was settled in 2008: http://www.nytimes.com/2008/05/28/business/28realty.html?_r=0 http://www.nytimes.com/2008/05/28/business/28realty.html?_r=...