> Caltrans diaries also indicated that ZPMC violated the job contract by delivering key documents in Chinese instead of English. ABF lacked sufficient quality-a

> Caltrans diaries also indicated that ZPMC violated the job contract by delivering key documents in Chinese instead of English. ABF lacked sufficient quality-assurance staff to speak directly to its own subcontractor – also a contract violation. “Although I can jump in when misunderstanding between ABF and ZPMC developed,” Caltrans engineer Stanley Ku wrote in a report, “I do think ABF should have a (quality expert) who can speak Mandarin to reduce the ‘misunderstanding’ situation.” Seems pretty important.