3 ms·
How is this not a success for the vendor? They got paid. I do agree with you though that UX is one of governments biggest problems. Imagine the training dollar
by ENGNR 12y ago
How is this not a success for the vendor? They got paid.
I do agree with you though that UX is one of governments biggest problems. Imagine the training dollars that could be saved if enterprise software was as intuitive as consumer software, let alone the intangible efficiency gains from things getting done more quickly/effectively.
And not some ham fisted usability standard, the best response I can see is getting user advocates involved early in the process. Get some vendor trials going asap and immediately disqualify anything that isn't even trying in the UX department. Just one more thing for gov project managers to think about sadly which is why it won't happen.
- andrewliebchen 12y agoI'm designer for OpenGov, we're an a16z-backed startup that's doing precisely this: the usability and simplicity of consumer apps to the world of government finance. So far, we have a financial transparency product available to cities. Check out Palo Alto's site on OpenGov: http://paloalto.opengov.com http://paloalto.opengov.com. Transparency visualizations for the public are one thing, but one of our ultimate goals is to positively impact the civic financial planning. Keep an eye on OpenGov.
- modarts 12y agoVery nice; any plans for a public data api?
- andrewliebchen 12y agoYeah, I think that's on the road map. We're growing fast and looking for developers, designers, and data scientists. If you're interested, hit me up: aliebchen at opengov dot com. YOU could help build our public API. http://opengov.com/careers http://opengov.com/careers