Although I agree with most of your assessment I have to disagree with this: >> They had so much potential when they launched and in the last year or so they ha

Although I agree with most of your assessment I have to disagree with this: >> They had so much potential when they launched and in the last year or so they have just fell behind. Fallen behind who or what? They are pretty much the YouTube for audio now. If you browse any of the major music sites of even small blogs they embed SoundCloud. When an artist releases an album stream a week before the release and publishes is on Rolling Stone etc. - it's nearly always with a SoundCloud embed. I agree they really get to fix the product because it's very buggy and missing features that would make the playback experience better (as someone with music on it the artist side of things is quite good) but I don't see anyone coming and overtaking them anytime soon. There aren't really any viable competitors.