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All these examples are interesting - but why single out and pick on IBM? Seems like IBM is responding to natural competitive pressures in the technology consult
by lmg643 12y ago
All these examples are interesting - but why single out and pick on IBM? Seems like IBM is responding to natural competitive pressures in the technology consulting/services industry. Accenture, Wipro, TCS and others basically sell services to US companies and fulfill them overseas. It is not a glamorous business, and the work products are often shite, but this is what happens in price wars. Customers can blame themselves.
What is disappointing to read in the IBM case is yet another example of slashing lots of jobs in the US and shipping them overseas. And yes, a lot is lost in the process - it's not a magic one-for-one replacement. The older I get, the more the platitudes used to justify this ring hollow. So much action is driven to satisfy the relative greed of stockholders, and arguably not "necessary." America has forgotten that the health of the stock market != the health of the citizenry.
Technology services jobs should be among the highest value work we can do onshore. We can't all be bankers and lawyers, nor would it be desirable even if possible.
- incision 12y ago>'Customers can blame themselves.' I agree. I don't fault IBM for the above anecdote - it's what the customer agreed to and in a way it was surely in the customer's best in best interest. The organization in question had long since stopped rewarding or investing in any sort of homegrown excellence. Sadly, it's the same cycle all the way through - neglecting internal investment until you have no choice but to continue paying your minders on their terms.