5 ms·

Google Drive is down (502. That’s an error.)

48 points by awjr 12y ago

Piskvorrr 12y ago
Use the cloud they said. It will be fun they said.
- hamax 12y ago
  My workstation had way more downtime this year than Google drive.
  - tomp 12y ago
    But probably not at the same time as your coworker's.
- abjorn 12y ago
  Downtime happens, cloud or not. For the moment, it's just a fact of computing.
  - JoeAltmaier 12y ago
    Actually millions were spent to make that not true. So this is definitely not supposed to happen.
    - trvrprkr 12y ago
      If all it took were millions of dollars and slightly harder thinking to make a completely failure-proof system, a lot of problems would suddenly and cheaply be solved. At the end of the day there's still hardware, software, network infrastructure, peering, random chance, and all of the imperfections in the humans designing these systems.
    - kordless 12y ago
      > definitely not suppose to happen Over what time range are you referring? Based on the 'millions' comment, I'm assuming you mean 'all time'. It's illogical to expect systems to perform flawlessly over a long period of time. I'd also quantify the fact that it was only "unavailable" for a period. It's not like they lost my data.
    - ealdent 12y ago
      If government teaches us anything, it's that there's no correlation between money spent and reliability of the system. :/
  - Piskvorrr 12y ago
    See, that was half of the cloud's appeal and its major selling point (the other half being "accessible from anywhere"): "no more downtime, because OMG Cloud!!!" What you are doing is a rhetorical trick called "moving the goalposts," in other words, "the marketing buzz was a big, fat lie; so let's instead try to spin it as if that promise had never happened."
    - abjorn 12y ago
      No, I just think that you'd be a fool to have ever believed any promise that the cloud would eliminate downtime. Even if from a technical perspective that were true, there's still the possibility of human error.
yiedyie 12y ago
Its loading... for a few minutes but doesn't work for me either. No error though. Finally I have an error in a box: The server encountered an error. Please try again later. Try again later, this doesn't inspire me of critical business reliability.
benjaminva 12y ago
George Hernandez on Twitter: "Google says #GoogleDrive is back for some and should be back for all within the hour."
- Flott 12y ago
  I have access to my files right now but it is very slow.
allochthon 12y ago
I was seeing load issues in BigQuery yesterday and the day before. I wonder if they're rolling something out on their backend infrastructure, and this is causing resource contention.
- eitally 12y ago
  I don't know why you were downvoted. This seems entirely plausible, and it wouldn't be the first time they've done it. Moreover, it is also entirely possible Babble/Voice/Hangouts/whatever is being prepped for an I/O reveal.
  - allochthon 12y ago
    People here downvote when they don't agree with you, when they're in a bad mood, when they want to hide what you've written, when they had some bad soup, etc. In some contexts one can take a little bit of pride in being downvoted. Downvoting doesn't mean much here, unfortunately.
thisjustinm 12y ago
Anyone else see a few "Anonymous Animals" show up as viewing your docs in the last 24 hours? Every time I've opened up one of our private docs in the last day there's also been an anonymous animal shown as viewing it, which is a bit concerning.
- deleted 12y ago
  [deleted]
  - unwind 12y ago
    Not sure if you know this but find the OP's question weird, or if you don't know it. Anyway, anonymous animals in Google Drive documents are a thing: http://googlesystem.blogspot.se/2013/04/anonymous-animals-in-google-drive.html http://googlesystem.blogspot.se/2013/04/anonymous-animals-in....
    - deleted 12y ago
      [deleted]
bdcravens 12y ago
Terribly pedantic I know, but if someone doesn't know 502 is an error, is HN the best site for them? Edit: My bad, I thought it was commentary in the title; send me the downvotes I deserve :-) (I usually don't click "(insert service) is down" links, since they often go nowhere)
- tomphoolery 12y ago
  it could be an area code man!
- kyrra 12y ago
  "502. That's an error" is what google's servers say. It was not the submitter adding commentary. http://cdn1.tnwcdn.com/wp-content/blogs.dir/1/files/2011/09/yeah.jpg http://cdn1.tnwcdn.com/wp-content/blogs.dir/1/files/2011/09/...
- deleted 12y ago
  [deleted]
- deleted 12y ago
  [deleted]
- batmansbelt 12y ago
  Since you're being terribly pedantic, 502 is the HTTP status, which shows that an error happened on the server. The 502 itself isn't the error.
  - TallGuyShort 12y ago
    On the other hand, if someone is going to be pedantic, HN is apparently exactly the right site for them.
kaeawc 12y ago
Access restored here, still slow but usable.
kaeawc 12y ago
Drive Status Page: http://www.google.com/appsstatus#hl=en&v=issue&sid=4&iid=1f2d8893f37e64b26c637349d78df762 http://www.google.com/appsstatus#hl=en&v=issue&sid=4&iid=1f2...
- ph33r 12y ago
  This (and other) Google status pages always impress me. Starting out with when the problem was discovered, and then followed through with regular updates until it's resolution. A simple "Our team is continuing to investigate this issue. We will provide an update by 6/4/14 12:39 PM with more information about this problem. Thank you for your patience." goes a long way, and makes me feel better about using their services as a result.
  - georgemcbay 12y ago
    Agreed; and on the other hand status pages which are way too slow to update piss me off worse than having no status page. Xbox Live is terrible for this; the service can be down for an entire region for a few hours before they update the status page. Being absolutely sure the service is having issues (because you have the technical knowledge to diagnose that the problem is not on your side or your ISP's side, and you are seeing lots of independent reports of it on forums/subreddits) and going to a status page where everything is happily green for an hour or more after you notice the issue as a user is something I personally find to be rage inducing. Certainly a first world problem, but if you're going to run status pages please implement policies to actually keep them current!
thehme 12y ago
Could be a regional issue? North East seems fine. Loading quickly and access does seem okay as well. Gl.
- purringmeow 12y ago
  Yes, it is. I am in Central Europe and Drive loads just fine.
  - hamax 12y ago
    For me (also EU), it was down for around 10 minutes.
- antsar 12y ago
  I'm in the Northeast as well (NJ) and getting 500 errors consistently.
deleted 12y ago
[deleted]
giancarlostoro 12y ago
Never rely on one and only one cloud provider, always have backups.
arcticf0x 12y ago
Its up already.

48 points by awjr 12y ago

Piskvorrr 12y ago

Use the cloud they said. It will be fun they said.

hamax 12y ago
My workstation had way more downtime this year than Google drive.
- tomp 12y ago
  But probably not at the same time as your coworker's.
abjorn 12y ago
Downtime happens, cloud or not. For the moment, it's just a fact of computing.
- JoeAltmaier 12y ago
  Actually millions were spent to make that not true. So this is definitely not supposed to happen.
  - trvrprkr 12y ago
    If all it took were millions of dollars and slightly harder thinking to make a completely failure-proof system, a lot of problems would suddenly and cheaply be solved. At the end of the day there's still hardware, software, network infrastructure, peering, random chance, and all of the imperfections in the humans designing these systems.
  - kordless 12y ago
    > definitely not suppose to happen Over what time range are you referring? Based on the 'millions' comment, I'm assuming you mean 'all time'. It's illogical to expect systems to perform flawlessly over a long period of time. I'd also quantify the fact that it was only "unavailable" for a period. It's not like they lost my data.
  - ealdent 12y ago
    If government teaches us anything, it's that there's no correlation between money spent and reliability of the system. :/
- Piskvorrr 12y ago
  See, that was half of the cloud's appeal and its major selling point (the other half being "accessible from anywhere"): "no more downtime, because OMG Cloud!!!" What you are doing is a rhetorical trick called "moving the goalposts," in other words, "the marketing buzz was a big, fat lie; so let's instead try to spin it as if that promise had never happened."
  - abjorn 12y ago
    No, I just think that you'd be a fool to have ever believed any promise that the cloud would eliminate downtime. Even if from a technical perspective that were true, there's still the possibility of human error.

yiedyie 12y ago

Its loading... for a few minutes but doesn't work for me either. No error though. Finally I have an error in a box: The server encountered an error. Please try again later. Try again later, this doesn't inspire me of critical business reliability.

benjaminva 12y ago

George Hernandez on Twitter: "Google says #GoogleDrive is back for some and should be back for all within the hour."

Flott 12y ago
I have access to my files right now but it is very slow.

allochthon 12y ago

I was seeing load issues in BigQuery yesterday and the day before. I wonder if they're rolling something out on their backend infrastructure, and this is causing resource contention.

eitally 12y ago
I don't know why you were downvoted. This seems entirely plausible, and it wouldn't be the first time they've done it. Moreover, it is also entirely possible Babble/Voice/Hangouts/whatever is being prepped for an I/O reveal.
- allochthon 12y ago
  People here downvote when they don't agree with you, when they're in a bad mood, when they want to hide what you've written, when they had some bad soup, etc. In some contexts one can take a little bit of pride in being downvoted. Downvoting doesn't mean much here, unfortunately.

thisjustinm 12y ago

Anyone else see a few "Anonymous Animals" show up as viewing your docs in the last 24 hours? Every time I've opened up one of our private docs in the last day there's also been an anonymous animal shown as viewing it, which is a bit concerning.

deleted 12y ago
[deleted]
- unwind 12y ago
  Not sure if you know this but find the OP's question weird, or if you don't know it. Anyway, anonymous animals in Google Drive documents are a thing: http://googlesystem.blogspot.se/2013/04/anonymous-animals-in-google-drive.html http://googlesystem.blogspot.se/2013/04/anonymous-animals-in....
  - deleted 12y ago
    [deleted]

bdcravens 12y ago

Terribly pedantic I know, but if someone doesn't know 502 is an error, is HN the best site for them? Edit: My bad, I thought it was commentary in the title; send me the downvotes I deserve :-) (I usually don't click "(insert service) is down" links, since they often go nowhere)

tomphoolery 12y ago
it could be an area code man!
kyrra 12y ago
"502. That's an error" is what google's servers say. It was not the submitter adding commentary. http://cdn1.tnwcdn.com/wp-content/blogs.dir/1/files/2011/09/yeah.jpg http://cdn1.tnwcdn.com/wp-content/blogs.dir/1/files/2011/09/...
deleted 12y ago
[deleted]
deleted 12y ago
[deleted]
batmansbelt 12y ago
Since you're being terribly pedantic, 502 is the HTTP status, which shows that an error happened on the server. The 502 itself isn't the error.
- TallGuyShort 12y ago
  On the other hand, if someone is going to be pedantic, HN is apparently exactly the right site for them.

kaeawc 12y ago

Access restored here, still slow but usable.

kaeawc 12y ago

Drive Status Page: http://www.google.com/appsstatus#hl=en&v=issue&sid=4&iid=1f2d8893f37e64b26c637349d78df762 http://www.google.com/appsstatus#hl=en&v=issue&sid=4&iid=1f2...

ph33r 12y ago
This (and other) Google status pages always impress me. Starting out with when the problem was discovered, and then followed through with regular updates until it's resolution. A simple "Our team is continuing to investigate this issue. We will provide an update by 6/4/14 12:39 PM with more information about this problem. Thank you for your patience." goes a long way, and makes me feel better about using their services as a result.
- georgemcbay 12y ago
  Agreed; and on the other hand status pages which are way too slow to update piss me off worse than having no status page. Xbox Live is terrible for this; the service can be down for an entire region for a few hours before they update the status page. Being absolutely sure the service is having issues (because you have the technical knowledge to diagnose that the problem is not on your side or your ISP's side, and you are seeing lots of independent reports of it on forums/subreddits) and going to a status page where everything is happily green for an hour or more after you notice the issue as a user is something I personally find to be rage inducing. Certainly a first world problem, but if you're going to run status pages please implement policies to actually keep them current!

thehme 12y ago

Could be a regional issue? North East seems fine. Loading quickly and access does seem okay as well. Gl.

purringmeow 12y ago
Yes, it is. I am in Central Europe and Drive loads just fine.
- hamax 12y ago
  For me (also EU), it was down for around 10 minutes.
antsar 12y ago
I'm in the Northeast as well (NJ) and getting 500 errors consistently.

deleted 12y ago

[deleted]

giancarlostoro 12y ago

Never rely on one and only one cloud provider, always have backups.

arcticf0x 12y ago

Its up already.