We're a Top-1000-ish site (in the US) with ~15M pageviews and ~50M backend transactions per month. We saw a ~20ms increase in response times across all requests

We're a Top-1000-ish site (in the US) with ~15M pageviews and ~50M backend transactions per month. We saw a ~20ms increase in response times across all requests (some are super-fast and skew things quite a bit) during the downtime. Luckily, our CDN strategy takes a lot of load of the backend and we were fine throughout the down time. I'd echo rdegges point from eariler, Heroku has been (and will be for the foreseeable future) equivalent to a FTE in giving us the ability to build things and not worry (too much) about the hosting. Edit: note the response time increase _during_ the downtime event.