> cancel the customer's other bookings from that city on that day. Means you can't fly out of a city, fly back, then fly out again. Also, you can't double book

> cancel the customer's other bookings from that city on that day. Means you can't fly out of a city, fly back, then fly out again. Also, you can't double book yourself out of a given city and then choose which flight you want to take. I think he's going to get stung on the $100 cancellation/no-show fee: > Changes or cancellations of flight bookings made after 11:59 p.m. MDT three days prior to the flight's scheduled departure will incur a $100 change/cancel fee. "No shows" for flights will incur a $100 fee, with Pass suspension until fee is paid. Miss one connecting flight (e.g., due to an overnight delay) and they could be looking at $300 in cancellation fees.