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Exactly! To elaborate, the $20 might not work if the desk clerks were paid twice as much, had benefits, and had occasional meetings with management reminding t
by dpritchett 12y ago
Exactly! To elaborate, the $20 might not work if the desk clerks were paid twice as much, had benefits, and had occasional meetings with management reminding them not to take tips.
- mathattack 12y agoI agree. There are two paths for the hotelier. 1 - Pay employees a lot better, disallow tips, and make everything "All in" for the customers. 2 - Pay employees slightly better, and take all the discretion out of their jobs.