There was no complete denial. Does anyone really believe the NSA said "We promise we have never received a single email from Edward Snowden"? He'd probably have

There was no complete denial. Does anyone really believe the NSA said "We promise we have never received a single email from Edward Snowden"? He'd probably have to send dozens of emails every day in the normal course of his duties. The NSA did put out a complete denial that he has raised an actual issue with the agency's conduct of their intelligence programs, and this email doesn't contradict that line one bit. There may be such emails out there (Snowden claims there's at least one), but this isn't one of them. I mean, otherwise NSA wouldn't have released it.