4 ms·

> I think this is an excellent illustration of a situation where your users get a better experience by being asked to pay money than they get by being given ser

by 8ig8 12y ago

> I think this is an excellent illustration of a situation where your users get a better experience by being asked to pay money than they get by being given services for free. I don't follow. As a prospective user, trying ngrok for the first time, how is my experience better if I'm required to pay to try it out versus jumping right in and creating my tunnel without creating an account or taking my credit card out of my wallet?

cookiecaper 12y ago
Your experience isn't better, except in the degree that the user base benefits from the increased morale, motivation, and time and monetary resources of the business owner. I think this is too intangible to really quantify. I suppose you also benefit from the health of the service's reputation -- if ngrok becomes known primarily for hosting illegal content, it'll most likely be blocked in a way that seriously harms the service you host through it. Patrick is definitely right that it's nice to be able to avoid widespread abuse as a business owner so that you don't have to deal with the cops, etc., but that doesn't have a direct effect on the users.
- 8ig8 12y ago
  Me, being a dick (trying to make a point)... Does your mom give a shit about the so called user base? I'm a customer. I don't give a shit about the 'user base'. I don't even know what that means. I need run a test on some mobile layouts from my desktop. All this other BS means nothing to me right now. Why is this different from selling detergent in Target?
  - inportb 12y ago
    You're a customer. You don't give a shit about the 'user base'. You don't even know what that means. You need to wash some clothes at home. All this other BS means nothing to you right now. So you head over to Mallwart for some free detergent. Because you could jump right in without creating an account or taking your credit card out of your wallet, you have a vastly improved shopping experience compared to, say, buying detergent at Target. That's the difference. Putting up a paywall limits abuse at the expense of shopping experience.
patio11 12y ago
Your first run experience with ngrok is acutely sensitive to whether ngrok has been disabled by the hosting provider in the last 3 hours.
- natch 12y ago
  But didn't the article just explain how he put in place steps to make this extremely unlikely?
  - patio11 12y ago
    I read the description of the system. I disagree that the current implementation secures the future of ngrok.

by 8ig8 12y ago

cookiecaper 12y ago

Your experience isn't better, except in the degree that the user base benefits from the increased morale, motivation, and time and monetary resources of the business owner. I think this is too intangible to really quantify. I suppose you also benefit from the health of the service's reputation -- if ngrok becomes known primarily for hosting illegal content, it'll most likely be blocked in a way that seriously harms the service you host through it. Patrick is definitely right that it's nice to be able to avoid widespread abuse as a business owner so that you don't have to deal with the cops, etc., but that doesn't have a direct effect on the users.

8ig8 12y ago
Me, being a dick (trying to make a point)... Does your mom give a shit about the so called user base? I'm a customer. I don't give a shit about the 'user base'. I don't even know what that means. I need run a test on some mobile layouts from my desktop. All this other BS means nothing to me right now. Why is this different from selling detergent in Target?
- inportb 12y ago
  You're a customer. You don't give a shit about the 'user base'. You don't even know what that means. You need to wash some clothes at home. All this other BS means nothing to you right now. So you head over to Mallwart for some free detergent. Because you could jump right in without creating an account or taking your credit card out of your wallet, you have a vastly improved shopping experience compared to, say, buying detergent at Target. That's the difference. Putting up a paywall limits abuse at the expense of shopping experience.

patio11 12y ago

Your first run experience with ngrok is acutely sensitive to whether ngrok has been disabled by the hosting provider in the last 3 hours.

natch 12y ago
But didn't the article just explain how he put in place steps to make this extremely unlikely?
- patio11 12y ago
  I read the description of the system. I disagree that the current implementation secures the future of ngrok.