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I disagree. Somebody that doesn't want to spend $200 on a product with a complete-satisfaction guarantee probably won't be a very good long-term customer. The

by donw 12y ago

I disagree. Somebody that doesn't want to spend $200 on a product with a complete-satisfaction guarantee probably won't be a very good long-term customer. The RubyMotion guys are filtering out the low-end of the market, which from a business perspective, is a good move.

Karunamon 12y ago
Um.. no. Sorry. I haven't done that for desktop software since the early 2000s. You're asking for a lot of damn money on nothing but faith. Besides, every crappy product advertised on TV ever offers a "money back guarantee", and some cursory googling should show that those often aren't worth the electrons used to transmit the image to the screen. This is the internet age, and we're talking about software. You get paid after I see what you're selling, and not before. Code samples and writeups are nice, but it's no substitute for getting one's hands on the tool. I'd also like to call out the rather annoying trend of any criticism of pricing being met with the "keeping out the low end market" dismissal. Sometimes, your product is just overpriced and your sales methods leave a lot to be desired.
- jamon51 12y ago
  I can attest, as a RubyMotion early adopter, the product and especially the customer service make the $200 entry point and $100 service renewal well worth it. If excellent customer reviews and a real money-back guarantee don't convince you, then I'm not sure a free trial will either.
- res0nat0r 12y ago
  You've not experienced much of the high end market then. SAP / Oracle / many other enterprise apps cost thousands to tens / hundreds of thousands of dollars to license.
- venus 12y ago
  I have to say I have trouble taking comments like this seriously. $200 is "a lot of damn money"? Are you kidding? This is a professional tool for software developers. You do know you'll need a $100/yr ADC membership to even run your software on an iOS device, right? Many developers have no problem whatsoever spending $200 on a tool like rubymotion, in fact I think it's a bargain. A money back guarantee is a bonus, and no-one has any reasonable doubt as to its legitimacy. I agree completely with the GP that this makes good business sense.
  - Karunamon 12y ago
    I'm glad you have the disposable income to spend on something without even knowing in advance if it's something you'll use or even like. I do not. But apparently personal principles are unwelcome here.

by donw 12y ago

Karunamon 12y ago

Um.. no. Sorry. I haven't done that for desktop software since the early 2000s. You're asking for a lot of damn money on nothing but faith. Besides, every crappy product advertised on TV ever offers a "money back guarantee", and some cursory googling should show that those often aren't worth the electrons used to transmit the image to the screen. This is the internet age, and we're talking about software. You get paid after I see what you're selling, and not before. Code samples and writeups are nice, but it's no substitute for getting one's hands on the tool. I'd also like to call out the rather annoying trend of any criticism of pricing being met with the "keeping out the low end market" dismissal. Sometimes, your product is just overpriced and your sales methods leave a lot to be desired.

jamon51 12y ago
I can attest, as a RubyMotion early adopter, the product and especially the customer service make the $200 entry point and $100 service renewal well worth it. If excellent customer reviews and a real money-back guarantee don't convince you, then I'm not sure a free trial will either.
res0nat0r 12y ago
You've not experienced much of the high end market then. SAP / Oracle / many other enterprise apps cost thousands to tens / hundreds of thousands of dollars to license.
venus 12y ago
I have to say I have trouble taking comments like this seriously. $200 is "a lot of damn money"? Are you kidding? This is a professional tool for software developers. You do know you'll need a $100/yr ADC membership to even run your software on an iOS device, right? Many developers have no problem whatsoever spending $200 on a tool like rubymotion, in fact I think it's a bargain. A money back guarantee is a bonus, and no-one has any reasonable doubt as to its legitimacy. I agree completely with the GP that this makes good business sense.
- Karunamon 12y ago
  I'm glad you have the disposable income to spend on something without even knowing in advance if it's something you'll use or even like. I do not. But apparently personal principles are unwelcome here.