Not everyone needs open-source tweakable tools, and siloing private conversations into an OTR capable client isn't that weird. Hipchat worked great when I convi

Not everyone needs open-source tweakable tools, and siloing private conversations into an OTR capable client isn't that weird. Hipchat worked great when I convinced TC to switch to it back in the day - I've had less luck with NBC, which still uses Campfire. Not everything needs to cross every t and dot every i — if it works for the people who use it and people are comfortable with it, what's the problem?