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Attention: Not everyone is tech-savvy, tech-anything, or security-anything. Saying "Security breach, no biggie" is not a proper way to communicate with the gene
by worklogin 12y ago
Attention: Not everyone is tech-savvy, tech-anything, or security-anything. Saying "Security breach, no biggie" is not a proper way to communicate with the general public about a service for which they pay.
-Scope of breach? Check
-Actions taken? Kind of (investigating, patching apps)
-Actions required by users? Check
-Reassurance that everything will be alright, stop cancelling your credit cards? Check