Firstly, I agree, Yahoo is an awful company (like most). I also feel bad for your situation since of course your parents wouldn't know they need to use 1Pass or

Firstly, I agree, Yahoo is an awful company (like most). I also feel bad for your situation since of course your parents wouldn't know they need to use 1Pass or that business accounts should always be on their own hosted domain. That being said, other than Yahoo taking a long time and being potentially rude, they did the right thing. If you don't have the password and can't answer the security questions and or don't have access to the recovery email address then yes you will lose full access. Otherwise, what would stop someone else from comprising someones account? Photo ids and other documents can be faked and or stolen. My 1Password holds all my passwords but if someone was able to do what you desire they could potentially gain access to my email account and then do password resets on my bank accounts and all other accounts and take over everything even without my 1Password accounts. (well I use 2 factor for most but you get the idea). Now if Yahoo did give you access without providing a password or answer to security questions then yes that is a big security issue. Once again, still sucks for your parents though. And if really important I imagine you can just jailbreak the iPad and their are ways to see save passwords assuming they saved it on their ipad in mail app or another app possibly. Or if they have a Mac it would be in Keychain.app.