4 ms·

Something I think is another huge plus people don't mention: you get an actual, living person for technical and other support.

• dueprocess 12y ago
  Responsive customer support is such a huge thing, and yet so few companies do it right.
  • etix 12y ago
    Probably because it's hard. Answering is easy, anyone can do it but making customers happy is way more difficult.
  • mercer 12y ago
    Especially for something as crucial as email. I am probably still sticking with gmail for a while, but I can't imagine the horror of suddenly being locked out and not being able to get on the phone with anyone.
• vadvi 12y ago
  yes! a week ago I opened a support ticket because of a bug. 2 days later it was fixed. pretty amazing!
• danieldk 12y ago
  Yep. I recently filed a feature request and a bug report. Both were replied to and fixed within one or two days by one of their developers.