I ran into this a few years ago and had to buy tickets at a travel agent. What I never understood was, why all of these sites have English versions available in

I ran into this a few years ago and had to buy tickets at a travel agent. What I never understood was, why all of these sites have English versions available in the first place? They obviously went through the effort to translate the site but then ultimately you can't buy tickets unless you're Brazilian in which case you don't need an English site.