I have a few coworkers who have them. The hardware itself is pretty nice, but the support has been awful when she's tried to deal with a problem she had with th

I have a few coworkers who have them. The hardware itself is pretty nice, but the support has been awful when she's tried to deal with a problem she had with the power adapter. Her power adapter connection was too loose and wouldn't charge the device; her coworkers' power adapters worked perfectly in hers, though, so it was just the AC adapter. She spent about a month arguing with them and not being able to use the device because she couldn't charge it. They kept saying it was a software issue and to reinstall, even though she could wiggle the power adapter and get it to connect. Other than that, the hardware is good, much better than the Surface from an artist perspective (and several of our artists have shelled out over two grand for a Companion after seeing hers, and none have bought a Surface).