Some other influential writing on this subject: Clay Shirky: "A Group Is Its Own Worst Enemy" http://www.shirky.com/writings/herecomeseverybody/group_enemy.htm

Some other influential writing on this subject: Clay Shirky: "A Group Is Its Own Worst Enemy" http://www.shirky.com/writings/herecomeseverybody/group_enemy.html http://www.shirky.com/writings/herecomeseverybody/group_enem... Xianhang Zhang: "The Evaporative Cooling Effect" http://blog.bumblebeelabs.com/social-software-sundays-2-the-evaporative-cooling-effect/ http://blog.bumblebeelabs.com/social-software-sundays-2-the-...