Hi there! I work at Rackspace and I'd love to get our product engineers involved and review this issue for you. Would it be possible for you to email your acco

Hi there! I work at Rackspace and I'd love to get our product engineers involved and review this issue for you. Would it be possible for you to email your account number and any pertinent server information (hostname/IP address/etc) to help@rackspace.com so that we can investigate? Thanks! Andy Pape Social Media Support @Racker_Andy