In my experience it's not the hardware that's the problem. On my office's surface 2 pro it feels awesome, but windows 8 lowers the experience greatly. W8 is con

In my experience it's not the hardware that's the problem. On my office's surface 2 pro it feels awesome, but windows 8 lowers the experience greatly. W8 is confusing for first time touch users and nothing feels self explanatory. For someone who expected a tablet experience it's not good either. It's more of a laptop with a touchscreen than a tablet. One example would be the updates. When I recently reset the surface I had 85 updates to install. While this is fine on a pc, it's not an expected experience on a tablet. You'd want it simpler, with one update to cover them all. Maybe also a version number to make support easier. I think microsoft should rethink their concept.